Privacy Policy

Who we are

Ripple Room Social Club is operated by Kitty (Kitty Bird Photo). You can reach us at kitty@rippleroomsocialclub.com for any privacy question or request.

Data we collect

We collect what we need to review applications and run cohorts:

• Your name and email address
• Your business name and what you do
• Your social media handles and links
• Your application answers
• Profile details and any photos you upload
• Live-session participation. Your speech is transcribed to text as you talk and that text is stored, and you can switch your own transcription off in the room at any time. Each member's spotlight is recorded as their own clip, available to that member and the admin. The host can also start a separate whole-room recording. Daily stores a backup transcript for admin review.
• Referral information when you refer someone or are referred

How we use it

• Reviewing applications and placing members into cohorts
• Running live sessions and the five-week program
• Generating draft content for you to edit before you post
• Building case studies and sharing results, with your consent
• Sending you program communications and updates

Processors and subprocessors

We rely on a small set of providers to operate the service. Here is what each one actually handles:

• Supabase: our database, sign-in, and file storage, so it holds essentially everything described above
• Resend: email delivery
• Vercel: hosts the site, so traffic passes through it. Vercel's own analytics run on every page and do not use cookies
• Daily: carries the live video and audio of sessions; the host may record spotlight portions for member follow-up
• Google Analytics 4: website analytics
• xAI, reached through the Vercel AI Gateway: writes post drafts and comment angles, writes the starter blurb on your dashboard, and reads session transcripts to pull out the numbers members say out loud. A comment angle written for your post is built partly from your application answers, so other members in your cohort can be shown suggestions grounded in them
• Daily and Deepgram: transcribe the microphone audio you send into the live call. You can turn your own transcription off in the room. Muting your call microphone also stops sending your speech.

Cookies

We use essential cookies to keep you signed in. Google Analytics is the only other cookie we set, and it does not load unless you accept it on the banner. See our Cookie Policy for the full list and to change your analytics setting.

What we publish

Some of what you give us is meant to be seen publicly, so it is worth being plain about which parts:

• When your cohort finishes you go on our public alumni page, and your logo joins the band on our homepage. The directory lists your business and your name, and opening your entry shows your photo, your logo, your specialty, and every link you gave us: your website, Google Business, LinkedIn, Instagram, Facebook. Those are the things you told us so people could find you, which is the point of the page. Nothing you wrote for us in your application goes there. Tell us if you would rather not appear and we will take you off
• Testimonials are published with your first name and business when you give us one
• Photos and logos you upload are stored at public web addresses. The addresses are long and random so they are not browsable, but they are not password protected, and that applies to applications we did not accept as well as to members

What we log while you use it

Running a cohort means keeping a record of what happened in it:

• Session transcripts, chat messages, and the reactions you send
• Which member links you click during a session, and the support actions you tick off for other members
• What you submit each week: your links, your pasted post copy, and what you tell the room you want from them
• Whether emails we send you were delivered, which means we store your address alongside that record
• Your browser also keeps a few things on your own device, including a working copy of any form you have started but not submitted. Details are in our cookie policy

If you refer someone by giving us their name and email, we hold that until we have contacted them or you tell us to drop it. They can email us to be removed at any time.

Keeping it safe

Access to member data is limited to the people running the program, sign-in is protected by our authentication provider, and traffic to the site is encrypted. We are a small operation rather than a large one with a security team, so we would rather tell you that plainly than imply more. If something goes wrong in a way that affects your data, we will tell you.

Selling data

We do not sell your data and we do not share it for advertising.

Changes to this policy

If we change how any of this works, we will update this page and move the effective date at the top. Ripple Room is built for business owners in the United States and is not aimed at children.

Data retention

We keep your information for as long as you are a member and afterward for records and follow-up. We do not currently run an automatic deletion schedule, so assume data is kept until you ask us to remove it.

One exception you should know about: session transcripts and in-room chat are stored against the session rather than against your account, so removing your account does not remove them. If you want those scrubbed too, say so in your request and we will do it by hand.

Your rights

You can ask for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. We aim to respond within 30 days. We may need to confirm your identity first, and we may keep what we are required to keep for tax or accounting records. Email kitty@rippleroomsocialclub.com and tell us what you would like done.

Contact

Questions about this policy? Reach us at kitty@rippleroomsocialclub.com.